Vaga para Assistente de Serviço ao Cliente (m/f)

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

• To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Handling all incoming customer queries and questions;

• Providing the appropriate service and information or referring clients to another department;

• Resolving customer complaints as needed;

• Maintaining an accurate Customer Relationship Management database;

• Adhering to a company’s policies and procedures at all times when assisting customers

Education

• National Senior Certificate/ Matric (Grade 12): Office Administration (Required)